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Privacy Policy

Ballina Naval And Maritime Museum (BNMM) is committed to protecting your privacy while interacting with our website and using our online services.

BNMM is subject to the NSW Privacy and Personal Information Act 1998 (the Act). BNMM’s Privacy Management Plan outlines how we comply with the Act and its Information Protection Principles. This Online Privacy Statement sets out how BNMM deals with personal information related to the content and use of its websites and for services provided through its website.

  1. Collection and Use of Information

1.1 Automatic logging of information

When you visit our website our server automatically makes an anonymous record of your visit. The various mechanisms used include server logs, proxy logs, and cookies.

The cookies used by our website do not collect any personal information and we do not combine information collected through cookies with other personal information. You can choose to disallow cookies by changing settings on your web browser. However, if you reject all cookies some parts of our website may be inaccessible, unusable, or behave strangely.

The information collected by these mechanisms includes:

  • User’s server address and top level domain name
  • Date and time of visit to the site
  • Pages viewed and documents downloaded by the user
  • Time spent on the site
  • Sites previously visited
  • Type of browser used
  • Country of origin of the user.

BNMM uses the data collected for business purposes such as diagnosing a fault and improving our services. The data is not accessible except to authorised staff or Digital teams for these purposes. We will not attempt to identify users or their browsing activities unless called upon to do so by a law enforcement agency with an active warrant.

1.2 Collection and use of personal information

BNMM collects personal information when you provide it to receive specific services. The information will be used only for its intended purpose, or directly related purpose, as stated on the pages or forms you submit. Your personal information will not be used for any other purpose without your consent.

This allows us to process your current and future transactions as effectively as possible without asking you to provide the same information repeatedly and helps ensure the speed and efficiency of any of your dealings with the Organisations.

The information collected includes:

  • When purchase online, become a member or make an online donation or booking

When become a Member, make a purchase or make a donation to BNMM, your personal information is collected in order to send you information about BNMM events, programs, exhibitions and special offers.

When you make a payment online

When make an online purchase, make a donation or become a Member through the website we will record your payment method in addition to your contact details in order to process the payment, purchased item or Membership details. BNMM’s e-commerce website uses SSL encryption technology to protect your credit card details from unauthorised use. This ensures that your credit card details are seen only by yourself, and our bank receiving the transaction. Credit card information is never recorded on the web server or elsewhere in BNMM. The only information that may be recorded by us is the last 4 digits of your credit card number and a transaction confirmation number, which you see in the confirmation screen and email.

  1. Storage and security of personal information

BNMM takes all reasonable steps to protect the security of your personal information. Personal information collected by BNMM through our website is stored in an appropriately secure format. Personal information may also be stored securely by third party service providers such as cloud operators. Third party service providers that store BNMM information may not use that information in any way.

  1. Disclosure

SLM may be required to disclose your personal information to third parties to provide the service you requested. We will not disclose your personal information for any other purpose except with your consent or where required or authorised by law. Under no circumstances will BNMM sell or receive payment for licensing or disclosing your personal information.

  1. External links

This site contains links to other sites. BNMM is not responsible for the privacy practices or the content of such websites.

  1. Access and correction

The personal information you provide is accessed only by authorised persons.

If you wish to opt out of receiving any communications or be removed from any databases, please click the unsubscribe option at the footer of E-news emails, or contact the person listed on the relevant feature page or the Privacy Officer.

Contact details:

Privacy Officer

The Secretary
Ballina Naval And Maritime Museum

8 Regatta Avenue, Ballina NSW 2478

Further information on NSW privacy law can be found at Privacy NSW’s website.


Monday - Sunday: 09am ‒ 04pm
7 Days per week
Closed: Christmas & Good Friday

Adults: $5
Children & Students: $2
Children with height under counter top: FREE

Ballina Naval & Maritime Museum
8 Regatta Lane Ballina NSW Australia
+61 2 6686 1002